We are here to manage your business & finance
Founded in 2006, Callmax is a contact center and Business Process Outsourcing (BPO) located in the Caribbean region
Our flexibility has established us not as a service provider but as your partner. Our organization is focused on service delivery, with a firm commitment to cost avoidance and expanded or improved customer services.
We are a bi-lingual contact center and BPO with centers in the Dominican Republic. Headquartered in Santiago, we are less than 2 hours from Miami.
We’ve been in business since 2006. Our flexibility has established us not as a service provider but rather as your partner. Our organization is focused on service delivery, with a firm commitment to cost avoidance and expanded or improved customer services.
We specialize in building strong relationships with our partners to help them deliver the best customer service as possible. We thrive on at simplifying the developing and managing process of nearshore/offshore business. We are a results-driven organization that focuses 100% in providing the best customer service in our market.
We have developed a reputation with our partners for being a leader and their preferred choice in Sales, Customer Service, Technical Support and Back-Office work, outperforming client’s much larger BPO partners within months and often weeks after being launched. We are very flexible at meeting our partner’s business needs and provide the individual attention needed.
Our partners always have direct access to everyone, from our agents, all the way up to the president of the company, who will be personally involved with every project.
Who We Are
Our organization is focused on the delivery of customer service, technical support and sales, with a firm commitment to our business partners, to reduce operating costs while maintaining a high level of satisfaction and efficiency for all components of the business chain.
To position ourselves among the best contact center service providers in the national and international industry.