We are a bi-lingual contact center and BPO with centers in the Dominican Republic. Headquartered in Santiago, we are less than 2 hours from Miami.
We’ve been in business since 2006. Our flexibility has established us not as a service provider but rather as your partner. Our organization is focused on service delivery, with a firm commitment to cost avoidance and expanded or improved customer services.
We specialize in building strong relationship with our partners to help them deliver the best customer service possible. We thrive at simplifying the developing and managing process of nearshore/offshore business. We are a result driven organization that focuses 100% in providing the best customer service in our market.
We have developed a reputation with our partners as being a leader and their preferred choice in Sales, Customer Services, Technical support and Back Office work, outperforming our partner’s much larger BPO partners within months and often within weeks of launch. We are very flexible at meeting our partner’s business needs and provide the individual attention needed.
Our partners always have direct access to everyone from our agents, all the way up to the president of the company, who will be personally involved with every project.
We keep growing