Office Address Santiago, Dominican Republic
Contact Mail info@callmaxdr.com
Contact Us +1 809-247-9000

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Description.

Project Details

We are looking for agents with sales or retention experience, fluent English speakers and agents with schedule flexibility.

Project Name
Retention Representative
Client
Callmax
Category
Inbound
Location
Santo Domingo

Highlights

  • Hiring in Santo Domingo (Dominican Republic)
  • Competitive salary plus sign-on bonus
  • Food subsidy
  • Full-time
  • Transportation

Success Factors:

  • Must speak fluent English (advanced level)
  • Sales or Retention experience a plus
  • Demonstrates willingness to achieve metrics
  • Proficiency in computer systems

Responsibilities

  • Use all available tools to retain our client’s customers meeting retentions.
  • Assess the needs of inbound customers to answer questions about products and services and to provide solutions that fit customer's needs.
  • Understand the process of reselling our plan (s) in order to keep our clientele and client’s expectations.
  • Timely process of sales order entry as well as any administrative tasks associated with sales activities.
Fill form English

Project Details

We are looking for agents who could act as liaisons between a financial entity and customers to collect debts and to help resolve outstanding balances. We need representatives whose responsibility include developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments. with sales or retention experience, fluent English speakers and agents with schedule flexibility.

Project Name
Bilingual Collections Representative
Client
Callmax
Category
Inbound | Outbound
Location
Santo Domingo

Highlights

  • Hiring in Santo Domingo (Dominican Republic)
  • Competitive salary
  • Food subsidy
  • Full-time / Part time / OT
  • Transportation

Success Factors:

  • Must speak fluent English (Intermediate / advanced level)
  • Excellent spoken and written Spanish
  • Sales or collections experience a plus
  • Demonstrates willingness to achieve metrics
  • Proficiency in computer systems

Responsibilities

  • Use high value selling to meet our client's technology, product, and service sales targets, through explanation of the overall value, features and benefits of all products and services offered by our clients.
  • Assess the needs of inbound or outbound customers to answer questions about products and services and to provide solutions that fit customer's needs.
  • Use all tools a collection technique in order to achieve the majority of debts, meeting client’s expectations.
Fill form English
Fill form Spanish

Project Details

We are looking for agent with excellent communication skills, articulate and fluent English speaker. A great candidate must be able to communicate fluently with our customers and must be able to deliver great customer service experience during every interaction. Previous experience is desired not a must as long as the candidate speaks fluent English.

Project Name
Call Center Representative
Client
Callmax
Category
Outsourcing
Location
Santiago

Highlights

  • Hiring in Santiago de los Caballeros (Dominican Republic)
  • Competitive salary plus sign-on bonus
  • Full-time

Success Factors:

  • Must speak fluent English
  • Meeting service level performance measures
  • Demonstrates ability to build rapport with customers
  • Proficiency in computer systems

Responsibilities

  • Use high value selling to meet our client's technology, product, and service sales targets, through explanation of the overall value, features and benefits of all products and services offered by our clients
  • Use high value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
  • Assess the needs of inbound or outbound customers to answer questions about products and services and to provide solutions that fit customer's needs.
  • Assess the needs of inbound customers to answer questions about products and services and to provide solutions that fit customer's needs.
  • Understand the process of reselling to a previous customer the onboarding process.
  • Timely process of sales order entry as well as any administrative tasks associated with sales activities.
Fill form English
Fill form Spanish